My brother got a P2401 code on my 2016 Ford Cmax Energi H...


My brother got a P2401 code on my 2016 Ford Cmax Energi Hybrid car. Mechanic's Assistant: Just to clarify, what's the exact code? And have you tried to reset it? Yes my brother reset the code and the check [engine](/topic...

My brother got a P2401 code on my 2016 Ford Cmax Energi Hybrid car. Mechanic's Assistant: Just to clarify, what's the exact code? And have you tried to reset it? Yes my brother reset the code and the check [engine](/topics-engine-ford/) light is off but I dont know for how long. It is the P2401 evap system leak pump circuit low. Mechanic's Assistant: What is the model of your '16 Ford? C-Max energi hybrid. Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far? I only found out what the code was tonight. So I haven't tried anything yet. And yes I am fixing my vehicle myself. I just would like to know where to start. Mechanic's Assistant: Anything else you want the Mechanic to know before I connect you? No I appreciate it thank you.

Automotive Expert
Hello and thank you for using JustAnswer. My name is \*\*\*\*\* \*\*\*\*\* I will do my best to assist you. During this conversation you will be given an automated offer for a phone call. You may accept or decline that offer.I don’t personally offer this service so if you take this another tech may call I’m sorry that you’re having trouble with your vehicle. I will do my best to help you resolve them. Please understand that I do not know your knowledge or capabilities so I may need to ask questions to find out basic information to help solve your specific problem. My aim is to give you the best service possible and to help you. If you have any questions or concerns, please don’t hesitate to let me know. Sometimes it may take a moment for me to respond because I may have to look up information about your concern. I appreciate your patience and will provide responses as soon as possible. This is for the leak detection pump. It is located at rear of vehicle on the under side - SEE ATTACHED You will need to check for broken vapor hose to it or broken/damaged wiring at it and repair as needed. If ok, replace the leak detection pump. Part number is \*\*\*\*\* Thanks for using Just Answer and letting me help you. I hope I provided what you needed. If you find more help is still needed, let me know by listing out any remaining questions you have on this concern. I hope the remainder of your day is well.

Eric do you think it is the air filter.
Automotive Expert
HI would not be the engine air filter. It is not part of the evaporative emissions system

Hey could you look up these codes for a 2014 ford edge 3.5 l v6 the codes are P2196 and P2198
Automotive Expert
HI per site policy, you will need to open a new question on a different vehicle

Okay do I need to pay another 5 dollars?
Automotive Expert
HI If you did the trial subscription, no. If you did not do the trial subscription, then yes

I did the trial
Automotive Expert
HI then it should not be any additional charge.

Okay sounds good to me.
Automotive Expert
ok

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