Hello my radio is on but no sound is coming out of speake...
Customer
Hello my radio is on but no sound is coming out of speakers
Mechanic's Assistant: Is this an aftermarket stereo, or did it come with the car?
It came with the car
Mechanic's Assistant: What is the make/model/year ...
Hello my radio is on but no sound is coming out of speakers
Mechanic's Assistant: Is this an aftermarket stereo, or did it come with the car?
It came with the car
Mechanic's Assistant: What is the make/model/year of your car?
2015 Chrysler [300](/topics-300/) S
Mechanic's Assistant: Are you fixing your Chrysler 300 yourself? What have you tried so far?
I unhooked the [battery](/topics-battery-chrysler/) for 10 minutes. That didn’t work. I reset the radio also but still nothing
Mechanic's Assistant: Anything else you want the Mechanic to know before I connect you?
That’s all
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Responses
Bart
393 days ago
Automotive Expert
\*\*\*IMPORTANT PLEASE READ\*\*\*
Please make sure you've listed the Year, Make, Model, Drivetrain and [Engine](/topics-engine-chrysler/) information for your vehicle if you haven't already.
Thank You for contacting JustAnswer!
Hello I'm Bart. I am an ASE certified Master Technician with over 20 years experience in the Automotive Industry.
I know it can be frustrating having vehicle problems. I'll do my best to help you. Please understand that
I don't know what your skill level is, what tools you have available and I can not physically see what you are doing.
If it is more helpful the site automatically offers a premium phone call service where you can talk to me directly or another Expert may call you if you request it.
Please understand that this not a direct request from me as it is automated. You may accept or decline, but please understand that
I may not be able to call right away as I may be helping another customer or researching information related to the problem you are having.
If this is an electrical issue please a have voltmeter and 12 volt test lamp ready to use.
I would also ask that you tell me what parts you have tried
replacing to fix the problem. Doing so will help diagnose the issue faster.
If there are any trouble codes please provide them.
I'm reading the information you provided to the Mechanic's Assistant.
I may request more information or provide an answer momentarily. Just a moment.
Bart
393 days ago
Automotive Expert
Based on the information you have provided the radio is bad. I'd suggest replacing it with a known good one.
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Hello my radio is on but no sound is coming out of speakers Mechanic's Assistant: Is this an aftermarket stereo, or did it come with the car? It came with the car Mechanic's Assistant: What is the make/model/year ...
Hello my radio is on but no sound is coming out of speakers Mechanic's Assistant: Is this an aftermarket stereo, or did it come with the car? It came with the car Mechanic's Assistant: What is the make/model/year of your car? 2015 Chrysler [300](/topics-300/) S Mechanic's Assistant: Are you fixing your Chrysler 300 yourself? What have you tried so far? I unhooked the [battery](/topics-battery-chrysler/) for 10 minutes. That didn’t work. I reset the radio also but still nothing Mechanic's Assistant: Anything else you want the Mechanic to know before I connect you? That’s all