The yellow car with a yellow padlock is showing on my das...
Customer
The yellow car with a yellow padlock is showing on my dash
Mechanic's Assistant: How long has this been going on?
Just today the truck starts but won't stay running
Mechanic's Assistant: What is the make/model/yea...
The yellow car with a yellow padlock is showing on my dash
Mechanic's Assistant: How long has this been going on?
Just today the truck starts but won't stay running
Mechanic's Assistant: What is the make/model/year of your car?
2017 Chevy silverado 3500 Duramax
Mechanic's Assistant: Are you fixing your Silverado 3500 yourself? What have you tried so far?
IT IS SO COLD HERE. We have called 3 different dealerships and have gotten 3 different answers.
Mechanic's Assistant: Anything else you want the Mechanic to know before I connect you?
Just about the symbol, and it starts but won't stay running
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Responses
Chad Farhat
227 days ago
Automotive Expert
Hi, I'm Chad. Welcome to JustAnswer. I'm reviewing your question and I will be posting your reply ASAP.
Customer
227 days ago
Ok
Chad Farhat
227 days ago
Automotive Expert
Thank you for your reply and that information as this does help me better understand the situation. I’m sorry to hear you are having this problem. I know this can be frustrating. Please give me one moment to type out some info for you. I’ll be right back!
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I will try to help you on this here
The yellow car with a yellow padlock is the security system has been triggered on when it does the truck will start and dies after few secs, this can be caused from a low battery, low key fob battery, or other switches in the security system
since it is very cold, did the battery die on it and you had to recharge or replace it and this happened?
it the original batteries from 2017?
key fob battery checked?
**Please Let Me Know**
**Thank You**
**Chad Farhat**
**ASE Certified Technician**
Customer
227 days ago
We put 2 new batteries in it in December. No I won't pay $26. To talk on phone. Is this just a scam?
Chad Farhat
227 days ago
Automotive Expert
This is not a scam
try resetting the below procedure
Master Reset
1-Disconnect Both Battery Cables ,Positive & Negative .
2- Touch Cables With Each Other For 60 Secs ( this will take any residual power in the Harness to Reset the Vehicle Modules )
3- Wait 30 min
4- Close all doors and trunk
5- Reconnect Battery Positive First
6- Use The Key in The Driver Side Door
Lock Cylinder to Lock it & Unlock,IF You have only a Key Fob ,use it to lock and unlock
7- Enter vehicle and Start it .
if that does not work you need a Dealer scanner to read fault codes in the security system
there is no fuse or relay to bypass system,it needs to be repaired unfortunatley
Chad Farhat
227 days ago
Automotive Expert
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Thank You?Chad Farhat?ASE Certified Technician
Customer
227 days ago
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Chad Farhat
227 days ago
Automotive Expert
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The yellow car with a yellow padlock is showing on my dash Mechanic's Assistant: How long has this been going on? Just today the truck starts but won't stay running Mechanic's Assistant: What is the make/model/yea...
The yellow car with a yellow padlock is showing on my dash Mechanic's Assistant: How long has this been going on? Just today the truck starts but won't stay running Mechanic's Assistant: What is the make/model/year of your car? 2017 Chevy silverado 3500 Duramax Mechanic's Assistant: Are you fixing your Silverado 3500 yourself? What have you tried so far? IT IS SO COLD HERE. We have called 3 different dealerships and have gotten 3 different answers. Mechanic's Assistant: Anything else you want the Mechanic to know before I connect you? Just about the symbol, and it starts but won't stay running