I think I'm having issues with the security system and it...

Hello and welcome! My name isCustomerand I can assist you with your question. I am a former master tech and I have worked in this field for 20 years. I specialize this type of problem you are experiencing so I am confident I can assist with this issue. I am sorry you are having this issue and I understand this can be frustrating so I will try my best to help. While we are working on this issue together, please allow up to 30 minutes (or more) between replies as I might be online helping other customers or offline spending time with family. Please understand I can only see what is on this page and what you have already shared with me. I don’t know the all of the vehicle history and I don’t know your mechanical ability, but I will try my best to help. I am going to start by asking some basic questions to get up to caught up to where you are at with this situation so I can assist you in a timely manner. I appreciate your time and patience while we are working together on this issue. My goal is to provide you with a pleasant experience and ensure all of your questions are answered. Please reply back at anytime so I can fully answer or address any questions or concerns you may have. _Please download or save any documents or images I may send you as they will automatically expire after 7 days._ Can I start by getting your first name? Thank you

Scott

Thank you Scott. Have you done the relearn procedure?

No

Ok here it is. You are going to want to try this first before replacing anything. This might just do the trick. 1. Turn ON the ignition, with the engine OFF. 2. Attempt to start the engine, then release the key to ON; the vehicle will not start. 3. Observe the SECURITY telltale; after approximately 10 minutes the telltale will turn OFF. 4. Turn OFF the ignition, and wait 5 seconds. 5. Repeat steps 1 through 4 two more times for a total of 3 cycles/30 minutes; the vehicle is now ready to relearn the Passlock Sensor Data Code and/or passwords on the next ignition switch transition from OFF to CRANK. Important: The vehicle learns the Passlock Sensor Data Code and/or password \*\*\*\*\* the next ignition switch transition from OFF to CRANK. You must turn the ignition OFF before attempting to start the vehicle. 6. Start the engine. The vehicle has now learned the Passlock Sensor Data Code and/or password.

If the problem remains, the ignition lock cylinder along with the passlock sensor will need to be replaced and the relearn procedure will need to be done once again after installation. It has been a pleasure working with you so far. Keep in mind this is a “starting point”. We can always continue as needed at a later date or at any time. Feel free to run some tests and reply back for further assistance as needed. Glad I can help. Please let me know if you have any further questions. Thanks and have a great day!

Is this why sometimes I have to step on the brake to start the car

That should not be related. The brake system and brake pedal will not prevent the engine from starting.

if the battery was dead do I have to do that process while jumper cable are on

It is possible. If the engine is not starting in the security light is on then yes I would recommend to do that security relearn procedure

Its been about 10 mins or more and the security light hasn't shut off yet

**If the problem remains, the ignition lock cylinder along with the passlock sensor will need to be replaced and the relearn procedure will need to be done once again after installation.**

I got that battey charged and it started up

EXCELLENT! Glad to hear it!