Second Opinion] is it a free service?
Responses
john aka eauto
286 days ago
will do my best to help you resolve them. Please understand that I do not know your knowledge or capabilities so I may need to ask questions to find out basic information to help solve your specific problem.
My aim is to give you the best service possible and to help you. If you have any questions or concerns, please don’t hesitate to let me know. Sometimes it may take a moment for me to respond because I may have to look up information about your concern. I appreciate your patience and will provide responses as soon as possible.
Customer
286 days ago
it's alright
john aka eauto
286 days ago
Have you had a battery oad test performed yet?
Customer
286 days ago
I measured the voltage with a multimeter. I do not have any other test instrument.
john aka eauto
286 days ago
A simple load tester is the proper test to see if it fails under simulated starting condition
Customer
286 days ago
I see, OK. Thank you!
john aka eauto
286 days ago
You're welcome
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Second Opinion] is it a free service? Mechanic's Assistant: It's just a small, refundable fee for a 7-day JustAnswer trial. After that, it's a small monthly membership fee. What is the make/model/year of your car? I do no...
Second Opinion] is it a free service? Mechanic's Assistant: It's just a small, refundable fee for a 7-day JustAnswer trial. After that, it's a small monthly membership fee. What is the make/model/year of your car? I do not want to pay anything for this answering serive Mechanic's Assistant: JustAnswer does require a modest payment. It's just a refundable fee for a 7-day JustAnswer trial. After that, it's a small monthly membership fee. Are you fixing your vehicle yourself? What have you tried so far? My battery gives 12.24v while the engine is off. Could this weak battery be a reason for my power steering problem (heavy steering wheel)? Mechanic's Assistant: How old is the battery? And have you tested it with a voltmeter? Don't know exactly how old that is (mechanic told about 2,5 years old last time). Yes, I tested with a multimeter Mechanic's Assistant: Anything else you want the Mechanic to know before I connect you? Voltmeter no just if the battery can be a reason for the power steering problem and if a battery change could help or not.