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Hi I have a 2019 chev equinox and I tried starting it up ...


Hi I have a 2019 chev equinox and I tried starting it up lastnight the lights came on very faint and then tried again the whole vehicle is dead I can’t get into it to pop the hood to charge the battery how can I resolve this? ...

Hi I have a 2019 chev equinox and I tried starting it up lastnight the lights came on very faint and then tried again the whole vehicle is dead I can’t get into it to pop the hood to charge the battery how can I resolve this? Mechanic's Assistant: Did you test the battery with a voltmeter? And have you ever changed one before? No I haven’t Mechanic's Assistant: What year is your Equinox? 2019 Mechanic's Assistant: Are you fixing your Equinox yourself? What have you tried so far? Just my button Mechanic's Assistant: Anything else you want the Mechanic to know before I connect you? I was trying to find an alternative to popping my hood

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Responses

Automotive Expert
Hi! This is Anthony, a mechanic here on Just Answer. Sorry to see you’re having trouble with your Equinox. With whom do I have the pleasure of speaking with today?

Nashia Opoonechaw
Automotive Expert
Hi Nashua! Can you remove the key from the fob and enter it into the door cylinder to open the door?

You mean take the key off of my button to open the vehicle?
Automotive Expert
slide the actual metal key out of the fob

I'm trying it won't even go all the way in
Automotive Expert
Try turning the key over...does that help at all?

I can't get my key in there

Customer attachment 12/24/2020 11:47:27 PM
Automotive Expert
That’s not the key slot. On the door handle itself you should see a key hole.

There's not one

Customer attachment 12/24/2020 11:50:00 PM
Automotive Expert
Ok you have keyless. You will need to call on star or aaa if you have it. They need to come out and get inside for you and then jumpstart you

Okay thanks
Automotive Expert
Or watch this videohttps://m.youtube.com/watch?v=mmR1wsJ3C6g

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