I have a 3 1/2 year old Buick Encore. Remote start trys t...

Hi! My name is \*\*\*\*\* \*\*\*\*\* I will be able to assist you. I’m sorry that you’re having trouble with your vehicle. Don’t worry though, we’ll be able to figure this out. Please understand that I do not know your knowledge or capabilities so I may need to ask questions to find out basic information to help solve your specific problem. With most newer automobiles, they have sophisticated electrical systems that can rely on different computers or modules to keep everything operating correctly. Most of the time specialized equipment is needed to test these systems. If you do not have this type of equipment for testing then we can only guess what the problem is. Yes there are common failures for certain symptoms but without testing, there’s no way to determine the specific problem unless testing is done. Who do I have the pleasure of speaking with today? My goal is to give you the best service possible and to help you. If you have any questions or concerns, please don’t hesitate to let me know. Sometimes it may take a moment for me to respond because I may have to look up information about your concern. I appreciate your patience and will provide responses as soon as possible. The system will give you an automated phone call offer to speak to one of us on the phone **. It is optional.** Some folks prefer to talk on the phone. If you don’t, please ignore it as I cannot control the offer from popping up. There are a couple things that will keep the remote start from working. They are: 1. Low fuel 2. ANY warning light - check engine, ABS, etc. 3. Low battery Your battery must not be low since you can press the brake and start it normally so that's not going to be the problem. If you don't have any warning lights on or low fuel then you'll need to scan all of the modules in the system and check for trouble codes. Sometimes there will be a problem that doesn't trigger a warning light. If you can give me these codes, I can see what the problem is. My goal is to earn a 5 star rating experience. Any questions you have about this concern, please feel free to reply back to me. If I’m not online at the time, I will respond ASAP when I get back.

Dan

Hi Dan, nice to meet you. There are a couple things that will keep the remote start from working. They are: 1. Low fuel 2. ANY warning light - check engine, ABS, etc. 3. Low battery Your battery must not be low since you can press the brake and start it normally so that's not going to be the problem. If you don't have any warning lights on or low fuel then you'll need to scan all of the modules in the system and check for trouble codes. Sometimes there will be a problem that doesn't trigger a warning light. If you can give me these codes, I can see what the problem is.

The engine light came on at 60000, not blinking. Now has 62000, remote was working since engine light came. Previous vehicles engine light on just met to for checkup, blinking it met you had a problem. Did not think this was a connection to current problem

Blinking means there's a misfire. Steady on means there's a problem. Do you know what the codes are?

No

Ok. Drive by a local auto part store and get them to scan it and let me know what they are.

Ok

Thanks!

P0171 & P1101

Yes that would cause the not start with remote start. You'll have to get those diagnosed. If you want to open up a new question for diagnostic help, go to your "my questions" page and click on "ask me another question".

Yes to what?

Thanks, \*\*\*\*\* \*\*\*\*\*

You're welcome.