2001 Volkswagen Passat 95,000 mile service at the convenience of your home or office

This is my second time scheduling an appointment with Ben! He is extremely professional and polite. I'm most impressed by his knowledge of vehicles and it shows through his confidence. I do not imagine myself using anyone but Ben for all of my future car needs.

Derrick was both personable and knowledgeable. I felt very confident in his assessment of the problem I currently have with my car. I would very much like to have him complete the work, but I noticed on the new work form an important part has been left out. As Derrick pointed out, oil is sleeping into a couple of chambers which houses the spark plugs. If the rubber seal that he showed me is not replaced, the same problem will occur. So it would be pointless to change the spark plugs and do an oil change unless that rubber seal is changed as well. He informed me that he was having a problem in requesting an order for that part. I would really like to continue with Your Mechanic, is there any way that part can be ordered?

Sean was on time, did a great job replacing our alternator and serpentine belt. We will definitely want him to do more work for us.