1995 Mercedes-Benz E320 26,200 mile service at the convenience of your home or office

At first when he showed up, he looks tired already considering it was a late appointment. He looked at the car, opens up the hood and check the transmission fluid. Then after checking the fluid, he made a recommendation to use the Blue Devil Sealer for the transmission. He said to pour it in the transmission and it should take care of the problem. I was surprised that it was that quick to diagnose the problem of the car without actually testing the car. Then he made some recommendations that if I need new transmission then I can go to The junkyard. It seemed to me that he is trying to prolong the conversation to make it to an hour and then he gets paid $99. I asked him when are you going to inspect the and test the car and when he noticed that I was getting frustrated already and I told him to do his job. And that’s when he actually inspected the car. After 30 mins. he called me and explained to me the problem of the car. He said that the Blue Devil Sealer is not going to work because the main problem is the actual transmission itself. Then he made his recommendation to either purchase another transmission from the junkyard or just sell the car and get a used one with low mileage in it. I was glad that he explained to me the real problem of the car after our not so pleasant discussion earlier. I would still recommend his service but you just have to be upfront with him.

Alex was very professional and did a great job fixing the car within the specified time.

Chris was extremely professional and gave me some well needed advice re: my other (driver's side) wheel. He was unable to complete the driver's side due to the bolt breaking during him trying to get it off. My only complaint is to the company on reimbursing a portion of the labor charge for not being able to complete the job.