2020 Lexus RX350L 25,000 mile service at the convenience of your home or office

Super nice guy, very friendly and knowledgable, he helped me find out the issue to my car and showed it to me under the hood, gave me lots of peace of mind knowing that my problem was minor and my car is still safe to drive!

Booked him based on the feedback but he was not as prepared for the work. Put the jack stands in the frame where he shouldn't and bent it. Didnt have torque wrench which was required for the job. He seemed to want to rush the work and poking the screwdriver to get things aligned. I would never expect a mechanic to do that and scratch up the components. I provided him step by step guide with pictures and yet the springs are not oriented in the right direction. Now my car sits a little off one side. I need to do the work again. Positive side, he was professional. He was late for the work but at least he texted me and notified about the delay.

Ronald came out to investigate why my lights were not working after they were changed at my last appointment. He diagnosed the problem and fixed it. He was knowledgeable and personable and, best of all, he fixed the problem!