2020 Lexus ES350 35,000 mile service at the convenience of your home or office

Trung is very professional and knowledgable. He showed up on time and kept everything clean and tidy. My Lexus ES350 had a leaky CV boot (on the passenger side) and I had the Axle/CV Shaft replaced (this is no easy task, mind you). I'm very satisfied with the service and will continue booking Trung for other cars repair.

Was assigned Jay to my service request. He kept me in the loop of his ETA, he was running late (which I absolutely had no problem with) but kept me updated up into the time he arrived to the time he finish the work, which was nice and extremely helpful. He was super professional, came prepared, knowledgeable, serviced my car and I called it a day. Couldn't of went any easier or better. This is the 2nd time using YourMechanic.com, both times different assigned mechanics, both times, extremely happy with the overall service from start (getting quote/making appt) to finish (signing off on work). Received Jay's detail car report which in my opinion is better than I have ever received from a dealer or repair shop. Goes into details, with photos & even voice recordings of work details. 100% + would recommend Jay and YourMechanic.com. Thank you for a job well done!!

Ramon arrived a few minutes prior to scheduled time, which was fine, did check battery and definitely had to replace it. He did his 50-point check and was finished well in advance of hour allowed for appointment, gave me a verbal summary of his work and check findings. Gave him my thanks for his efforts.