2007 Hyundai Entourage 130,000 mile service at the convenience of your home or office

On time, efficient and courteous. Good experience.

My Experience with Nicholas was excellent. He was able to complete his prior job early and called me to see if he could come earlier to inspect my vehicle. Nicholas came around 1:30 and quickly diagnosed the issues that I was having with my car. He did a full inspection and gave me a quote for the part that would need to be replaced. I would recommend Nicholas if you are in the Raleigh area and are having any car troubles. I was worried about using your mechanic and I wanted to do the work myself. I'm glad that I went with your mechanic to do the inspection knowing that I could have diagnosed it myself. Since your mechanic saved time and energy from me doing the work since I work a ton of hours. If you are wondering if your mechanic will screw you over I'm telling you don't be afraid.

Chris contacted me at our appointment time to let me know he was getting the parts & was on his way. He was knowledgeable, friendly, and efficient. He answered all my questions and showed me the old part that was replaced. I would absolutely recommend him & plan to utilize his services again! On a separate note, customer service had added on an additional anticipated part, which Chris told me was not needed in this circumstance & he was returning. (All parts that may be required are brought to the job.) When I inquired about the charge he went above & beyond the normal process by contacting his team lead to immediately process this refund so I wouldn’t have to wait until after the weekend/Monday. His refund request was followed up on by Jennifer in corporate within 20 minutes who was kind and efficient in rectifying this. Again, I recommend Chris for his knowledge, efficiency & customer service. I needed a local (non-chain) mechanic & I have found one.