2000 Ford Escort 63,000 mile service at the convenience of your home or office

Diego tested our car's battery and verified it had a dead cell prior to replacing. He was fast and efficient in the manner in which he handled the repairs.

Nathan came to diagnose the truck and do a ten point check. He was on time , knowledgeable and hopefully figured out it was a starter problem immediantly. I drove down for one day from Dallas to help my son with repairs . My only complaint was not with Nathan but with the company’s policy regarding having truck diagnosed then having to book and pay for yet another appointment with someone else for repairs. That’s not a very efficient way to do business. One mechanic comes out to diagnose then everything he has spent time trying to figure out is wasted because next mechanic will have to spend time doing the same thing to make repairs at yet another time. Nathan was way more than capable to do repairs so not any issue with him just with company process. I’ll update this review after the next appointment to do repairs today at 3:45. And see if Nathan’s diagnosis was correct. Of course now I’m back in Dallas and truck is still in Austin with my son. I only hope that Nathan does follow ups on his diagnoses and makes sure next mechanic follows Thru .

Arrived early, friendly and good communicator. Did the repair quickly and effectively. We would be delighted to work with this young man again. There were no surprises.