It has trouble starting, stalling, and various electrical...
Responses
Kevin
292 days ago
Hello and thank you for using JustAnswer. My name is \*\*\*\*\* \*\*\*\*\* am a vehicle master tech located in the uk and I will do my best to assist you. During this conversation you will be given an automated offer for a phone call. **You may accept or decline that offer**.I don’t personally offer this service so if you take this another tech may call
I’m sorry that you’re having trouble with your vehicle. Don’t worry though, we’ll be able to figure this out. Please understand that I do not know your knowledge or capabilities so I may need to ask questions to find out basic information to help solve your specific problem.
My aim is to give you the best service possible and to help you. If you have any questions or concerns, please don’t hesitate to let me know. Sometimes it may take a moment for me to respond because I may have to look up information about your concern. I appreciate your patience and will provide responses as soon as possible
Can i first ask who i have the pleasure of speaking with today please ?
Customer
292 days ago
I thought I was scheduling a diagnostic check where someone would come diagnose my car.
Kevin
292 days ago
Sorry the system you are using is just answer we are a technical advice service .i can offer advice and try to assist you with diagnosing your vehicle issues
Customer
292 days ago
Oh, no, it's far to serious to try to figure it out by chatting with someone. I'm sorry. I appreciate your offer to help.
Kevin
292 days ago
Thank you for letting me know you no longer need help. I want to make sure you are taken care of. Here's a general answer given the limited information I have about the issue.The biggest issue with the terminal 15 fault is its just the vehicle saying its not happy with the load on the ignition on circuit it doesn't actually tell us why or what the issue is .the first places to start are to test the ignition switch and main relays to ensure these are functioning correctly .these are the most common causes for the fault code and the starting fault .please let me know if you do change your mind and want further assistance .we are always here to help
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It has trouble starting, stalling, and various electrical errors Mechanic's Assistant: Is the check engine light on? Does the car stall at idle or when driving? No check engine light. It stalls when taking off. The issue(...
It has trouble starting, stalling, and various electrical errors Mechanic's Assistant: Is the check engine light on? Does the car stall at idle or when driving? No check engine light. It stalls when taking off. The issue(s) is sporadic. Mechanic's Assistant: What is the make/model/year of your car? 2013 VW CC Sport 2.0 Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far? I've had this problem for over a year. I've taken it to the dealer and a couple of european car specialists. Mechanic's Assistant: Anything else you want the Mechanic to know before I connect you? Currently there are two codes, i think, terminal 15 implausible something and one about the A/C module