Catalytic converter Light came on, thick white smoke comi...


Catalytic converter Light came on, thick white smoke coming from exhaust and car won't start now. Have been leaking oil as well. Mechanic's Assistant: Have you ever replaced the gaskets? Maybe the hoses? No Mechanic's...

Catalytic converter Light came on, thick white smoke coming from exhaust and car won't start now. Have been leaking oil as well. Mechanic's Assistant: Have you ever replaced the gaskets? Maybe the hoses? No Mechanic's Assistant: What is the make/model/year of your car? 2011 Volkswagen jetta Mechanic's Assistant: Are you fixing your Jetta yourself? What have you tried so far? No. I haven't tried anything yet. What should I try

Automotive Expert
Hello and thank you for using JustAnswer. My name is \*\*\*\*\* \*\*\*\*\* I will do my best to assist you. During this conversation you will be given an automated offer for a phone call. You may accept or decline that offer.I don’t personally offer this service so if you take this another tech may call I’m sorry that you’re having trouble with your vehicle. I will do my best to help you resolve them. Please understand that I do not know your knowledge or capabilities so I may need to ask questions to find out basic information to help solve your specific problem. My aim is to give you the best service possible and to help you. If you have any questions or concerns, please don’t hesitate to let me know. Sometimes it may take a moment for me to respond because I may have to look up information about your concern. I appreciate your patience and will provide responses as soon as possible. Ok, which engine is in it - 2L diesel, 2L gas, 2.5 gas ? Was there any smell to the white smoke out of the exhaust - fuel, burning oil, sweet smell? Is the check engine light on?

Thank you I believe it's a 2L gas engine, the smell was bad and my Emission light came on and catalytic converter light came on.Car didn't want to accelerate and started to shake.
Automotive Expert
HI Ok, first 3 things - check the coolant level to see if it is low check the oil on the dipstick to see if it is milky looking or overfull remove the spark plugs and see if they smell like either raw fuel or coolant Let me know what you find out

I can't check these out atm I'm not the best at checking the spark plugs
Automotive Expert
Hi can you at least check coolant level and check the oil on the dipstick to see if it is milky looking

I can
Automotive Expert
HI ok, do that and let me know what you find
Automotive Expert
HI I have not heard back from you. The symptoms point to a possible blown headgasket.

The oil wasn't milky but my Coolant light is on and engine light. My coolant was low
Automotive Expert
HI Ok, I suspect the headgasket. It needs to have a Block test done to check for combustion gases in the coolant.

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