My car wont start

Hello, my name is \*\*\*\*\* \*\*\*\*\* to just answer! I will be assisting you with all of your vehicle questions today. I’m really sorry that you’re having this issue and I’m going to help you through it, but please understand that I (respectfully) don't know your skill level or tools you have to assist us to diagnose/repair your vehicle. Also, understand that I can't see, smell, hear, or touch the vehicle either, so your patience/understanding is appreciated. I do not know anything about the fees or charge so please if you have any concerns, direct them to customer service. The phone call prompts are automatic and are coming from the web site, not from me. **you can ignore them.** I am going to start by asking some basic questions to get caught up to where you are at with this situation so I can assist you in a timely manner. I appreciate your time and patience while we are working together on this issue. what happens when you try to start the vehicle? does it crank but not start or isn't it doing anything?

The last time i tried to start it up it didn't do anything

do you have lights, horn, radio?

Also when mybsteo tried to give me a jump the car still wouldn't start but the needles was jumping up and down and the alarm soundedNo lights horn or radio

so basically, nothing is working.

typo my step dad triedNo

ok, well this has to be a fuse or fusible link that is blown. probably in the underhood fuse box.

Ok

you need to check the 120 amp alternator fuse. this is the most likely cause of what is going on.

Ok thank u ill try that

also check these(pic attached)

fuse box locations attached

Thank you for letting me know you no longer need help. I want to make sure you are taken care of. But with no response, I can only give you what I already have. Have a great day. If you need to continue or if there is anything else I can assist with at all, let me know here and I will be happy to assist further!

I apologize thank you for your help

no problem. you are very welcome. stay well