Q: My car doesn't start, have to hit dashboard and get jump for car to start

asked by on October 11, 2016

I have a Ford Escape 165,000 miles and my car won't crank. All the lights come on in the dashboard. In order to get my car to start I have to hit the dashboard. I went and had a diagnosis at autozone everything passed. What is causing this problem
My car has an automatic transmission.

Alternator Replacement $166.62 - $1297.14 Get a Quote
Starter Replacement $169.22 - $1153.49 Get a Quote
Car is not starting Inspection $94.99 - $114.99 Get a Quote

I would start with testing your battery and alternator with a multi meter. Good batteries hold a charge of 12.6 volts or higher. If the battery is low, try to jump start it. If this starts your vehicle, test your alternator to ensure it is maintaining at least 14 volts. Alternators testing below 14 volts would likely be damaging to your battery. If jump starting doesn’t work, listen closely when you turn the key. Do you hear a single click? If so, then it is probably your starter. A quick diagnostic trick for your starter is to use a metal object, like a small hammer, and knock on your starter as someone turns the key. Most of the time, this will start your vehicle. If you need any further assistance, a certified technician from YourMechanic can come to your home or office to diagnose your vehicle’s inability to start issue and make repairs.

The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing


Experienced Mechanic?

Earn up to $70/hr

What others are asking

High frequency vibration from engine
I have never heard of a person loosing the feeling in their hands from the steering vibrations. If it is that bad, then have the tires rotated and balanced to see if the problem goes away. You should not use...
unable to consistently shift gear from park to drive
Hi there. This is commonly due to the brake light switch failing (https://www.yourmechanic.com/services/brake-light-switch-replacement). The shifter locks itself in park until the brake is applied. If the circuit does not detect you applying the brake then it locks in park. Most...
Crankshaft pulley is wobbling after timing belt change, how can I correct this?
Hi there. The wobble in the crankshaft pulley/harmonic balancer may have been there prior to removal and wasn't noticed. There is no keyway, so missing the keyway is ruled out as a possibility. The harmonic balancer may have been bent...
Saturn Ion 2007 can't get into gears
Hi there: It's possible that either your transmission linkage is damaged, or you have an internal problem with your transmission or clutch that is not allowing you to shift the Saturn into forward gears. It's best to have a mobile...
Where is the vehicle speed sensor located on a 2004 Golf GLS 4 door hatchback 2.0?
The vehicle speed sensor is mounted on the transaxle housing, usually on the differential. It can be very difficult to see and you will probably have to have the car well in the air to get to it. If by...
low oil service sign, I checked it, it had none. So I put 3 quarts, some came out and started smoking can I drive it for 2 miles
This is a case where you may be better off calling the tow truck. It will cost a bit, but if there is something seriously wrong you may make a complete wreck of your engine by driving. When the engine...
I Have A 08 Ford Taurus My Thieft light Is Blinking And My Car Won’t Crank How I Can Get It Off I Tried Everything
Hi Keosha. Thanks for contacting us today. When a theft code is activated, it will disable the ignition and fuel system to prevent the vehicle from being stolen. Unfortunately, this is something that needs to be removed by a Ford...

Related articles

2012 Ford F-150 vs. 2012 Chevrolet Silverado: Which One Should I Buy?
When you’re ready to really get some work done, there’s nothing like a full size pickup truck. These trucks are ready to haul a big load and really get in there and get busy. SUVs are great for moving people,...
The Best Used Cars to Buy If You Need a Lot of Trunk Space
Many Many people focus more on interior room than cargo carrying capacity. That’s natural if you have a large family or regularly carpool, but what about drivers who need to carry a lot of stuff most of the time and...
The Best Used Cars to Buy If You Love Camping
Do Do you love camping, getting back to nature and enjoying life in the great outdoors? If you do, then you know that getting there can be half the fun, and it’s even better if you have a great ride....