My 2017 Kia Optima keeps saying check hybrid system and w...
Customer
My 2017 Kia Optima keeps saying check hybrid system and won’t start
Mechanic's Assistant: Have you checked the battery, particularly the terminal connections? Are they corroded?
No they aren’t
Mechanic's Assistant:</b...
My 2017 Kia Optima keeps saying check hybrid system and won’t start
Mechanic's Assistant: Have you checked the battery, particularly the terminal connections? Are they corroded?
No they aren’t
Mechanic's Assistant: What is the model of your '17 Kia?
Optima
Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?
I tried unhooking the hybrid battery
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Responses
Andrew Martin
235 days ago
Automotive Expert
Hello! Welcome to JustAnswer. Thank you for contacting us for assistance with your Optima. My name is \*\*\*\*\* \*\*\*\*\* I'll be helping you today. I'm so sorry you are having this issue with your Optima, I know it can be frustrating.
Most likely the Hybrid battery is too discharged to start. The first thing that needs to be done is to scan the computer for trouble codes to find out why the check hybrid system warning is coming on. You shouldn't try to work on the hybrid system without the proper equipment, it is very high voltage and can be dangerous. I'd recommend getting it to a dealership. If you are under 60,000 miles you are still under the base warranty, and if you are the first owner or you purchased your Optima certified used from a Kia dealership you will still be under the power train warranty if your mileage is under 100,000.
Customer
235 days ago
I'm not close to a dealership
Andrew Martin
235 days ago
Automotive Expert
Ok, well many shops can also work on hybrids, so a local one can probably do it for you. I say bring it to a dealer because if you are under warranty, the repair would be covered and wouldn't cost you anything.
Customer
235 days ago
What would I ask a tow truck for?They just need to scan the hybrid system??
Andrew Martin
235 days ago
Automotive Expert
If a tow guy can scan it for trouble codes that would be a start but it might not come up with a normal code reader because it isn't the same computer those look at. You can try calling Kia Roadside Assistance - 1-\*\*\*-\*\*\*-\*\*\*\*
Customer
235 days ago
I'm currently stuck on the road I was driving through New Mexicoare there any in New Mexico??
Andrew Martin
235 days ago
Automotive Expert
Yes there are definitely Kia dealers in new mexico. Try calling that number and telling them the situation. They will dispatch a tow truck to you and bring it to the nearest dealership.
Customer
235 days ago
Thank you !!!
Andrew Martin
235 days ago
Automotive Expert
No problem!
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My 2017 Kia Optima keeps saying check hybrid system and won’t start Mechanic's Assistant: Have you checked the battery, particularly the terminal connections? Are they corroded? No they aren’t Mechanic's Assistant:</b...
My 2017 Kia Optima keeps saying check hybrid system and won’t start Mechanic's Assistant: Have you checked the battery, particularly the terminal connections? Are they corroded? No they aren’t Mechanic's Assistant: What is the model of your '17 Kia? Optima Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far? I tried unhooking the hybrid battery