I got a new battery and my radio doesn't work. The displa...
Customer
I got a new battery and my radio doesn't work. The display says Error Code E
Mechanic's Assistant: Have you checked the fuse?
How do you do that?
Mechanic's Assistant: What is the make/model/year of your car?
Hon...
I got a new battery and my radio doesn't work. The display says Error Code E
Mechanic's Assistant: Have you checked the fuse?
How do you do that?
Mechanic's Assistant: What is the make/model/year of your car?
Honda Insight 2012
Mechanic's Assistant: Are you fixing your Insight yourself? What have you tried so far?
Yes I am trying to fix it. I looked on line and I called the Honda dealer and they said they can't help me
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Responses
Chris (aka-Moose)
289 days ago
Automotive Expert
Howdy from Tennessee, I'm Chris aka Moose. Who am I helping today? I'm glad you've come here to get help. I will do my best to get the answer you are looking for. I help many customers, so sometimes my replies are delayed, I will respond once available. I try to be online at 1-5 pm and 10 pm-5 am every day.
Normally you can resolve this by doing a battery reset. You remove the negative battery cable for 30-minutes then reconnect, then enter the radio code. Here are the steps to follow outlined. [https://www.smailhonda.com/how-to-reset-honda-radio-codes/](https://www.smailhonda.com/how-to-reset-honda-radio-codes/)
Thank you for seeking us for help, I hope I provided what was needed. Press reply if you need to follow up. If you liked my answer please let me know so I can mark your question complete. Moose
Customer
289 days ago
Where is the negative battery cable?where is the negative battery cable?
Chris (aka-Moose)
289 days ago
Automotive Expert
It is attached to the top of the 12-volt engine starting battery under the driver side of the hood.
Customer
289 days ago
This is not helpful
Chris (aka-Moose)
289 days ago
Automotive Expert
Are you saying you have done the procedure outlined and the problem persists?
Customer
289 days ago
No just forget it
Chris (aka-Moose)
289 days ago
Automotive Expert
Okay
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Chris (aka-Moose)
289 days ago
Automotive Expert
It's been a couple of days since you replied. I am going to mark your question complete for now. Reply as needed.
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I got a new battery and my radio doesn't work. The display says Error Code E Mechanic's Assistant: Have you checked the fuse? How do you do that? Mechanic's Assistant: What is the make/model/year of your car? Hon...
I got a new battery and my radio doesn't work. The display says Error Code E Mechanic's Assistant: Have you checked the fuse? How do you do that? Mechanic's Assistant: What is the make/model/year of your car? Honda Insight 2012 Mechanic's Assistant: Are you fixing your Insight yourself? What have you tried so far? Yes I am trying to fix it. I looked on line and I called the Honda dealer and they said they can't help me