Hey so we had a bit of snow last week and I’m pretty sure...


Hey so we had a bit of snow last week and I’m pretty sure my battery is dead. I tried jumping it with a kit, but nothing turns on at all, not even power locks work, do I need to replace the battery? It’s also a push start so I ima...

Hey so we had a bit of snow last week and I’m pretty sure my battery is dead. I tried jumping it with a kit, but nothing turns on at all, not even power locks work, do I need to replace the battery? It’s also a push start so I imagine the button isn’t doing anything to try to turn the engine? Mechanic's Assistant: Did you test the battery with a voltmeter? And have you ever changed one before? I do not have one of those, and no I haven’t Mechanic's Assistant: What is the make/model/year of your car? It’s a 2013 Lincoln MKT Mechanic's Assistant: Are you fixing your MKT yourself? What have you tried so far? I bought a battery jump kit, hooked it up to the battery, and tried starting it Mechanic's Assistant: Anything else you want the Mechanic to know before I connect you? I think that’s it!

Automotive Expert
Hello and thank you for using JustAnswer. My name is \*\*\*\*\* \*\*\*\*\* I will do my best to assist you.. I help many customers, so sometimes my replies are delayed, I will respond once available. During this conversation you will be given an automated offer for a phone call. You may accept or decline that offer.I don’t personally offer this service so if you take this another tech may call. If nothing came on with jump kit I would say your main fuse is blown, but to be sure you want to check your jump kit for voltage with a meter

Okay, so I should get a voltometer to test first for voltage, if there's nothing, then it's the main fuse that needs to be replaced and not the battery?
Automotive Expert
yes check for voltage if you have nothing then you need a battery if you do have voltage and nothing with key on check the main fuse, you should be able to see if its ok with the meter as well.

Customer attachment 3/4/2021 12:09:16 AM

Can I use this to see if the battery has voltage?
Automotive Expert
no you will need a volt meter

Ok, looking it up. It's the meter with -/+ wires coming out of it and not the plug in right?

Customer attachment 3/4/2021 12:14:33 AM

Oh wait I got itThanks!
Automotive Expert
like this https://www.amazon.com/Multimeter-Multimeters-Voltmeter-Ohmmeter-Backlight/dp/B0813N2ZC6/ref=asc\_df\_B0813N2ZC6/?tag=hyprod-20&linkCode=df0&hvadid=416758407324&hvpos=&hvnetw=g&hvrand=\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*26&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9011048&hvtargid=pla-897758219168&psc=1&tag=&ref=&adgrpid=95471655578&hvpone=&hvptwo=&hvadid=416758407324&hvpos=&hvnetw=g&hvrand=\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*26&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9011048&hvtargid=pla-897758219168

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