Hi, I dropped my keys and the car key fell apart so I put...
Responses
Eric
345 days ago
Hello and thank you for using JustAnswer. My name is \*\*\*\*\* \*\*\*\*\* I will do my best to assist you. During this conversation you will be given an automated offer for a phone call. You may accept or decline that offer.I don’t personally offer this service so if you take this another tech may call
I’m sorry that you’re having trouble with your vehicle. I will do my best to help you resolve them. Please understand that I do not know your knowledge or capabilities so I may need to ask questions to find out basic information to help solve your specific problem.
My aim is to give you the best service possible and to help you. If you have any questions or concerns, please don’t hesitate to let me know. Sometimes it may take a moment for me to respond because I may have to look up information about your concern. I appreciate your patience and will provide responses as soon as possible.
Do you have a spare key fob and does it work
Customer
345 days ago
No I don't have a spare key fob
Eric
345 days ago
HI
In all likelyhood the key circuitboard for being recognized to start the vehicle was damaged and you will need to replace the key fob and have it programmed.
But give me a few minutes to see if you can try to reprogram this one without a scan tool
Customer
345 days ago
Can you give me instructions on how to deactivate the anti theft system , I believe that's what's causing the car to not startThat's not a problem to follow those other procedures but just want to get my car started for now
Eric
345 days ago
HI
It is not quite that simple if the key is damaged circuit wise.
Below is to reprogram and to relearn the theft lock so it will start
If two currently recognized keys are not available, follow this procedure to program the first key. This procedure will take approximately 30 minutes to complete for the first key. The vehicle must be off and all of the keys you wish to program must be with you.
1. Insert the new vehicle key into the ignition.
2. Turn to ON/RUN. The security light will come on.
3. Wait 10 minutes until the security light turns off.
4. Turn to LOCK/OFF.
5. Repeat Steps 2–4 two more times.
After the third time, turn to ON/RUN; the key is learned
If this does not work, there is no way to bypass the theftlock to start it and a new key MUST be made and programmed before the vehicle will start
Customer
345 days ago
OK thanks man
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Hi, I dropped my keys and the car key fell apart so I put the pieces back together, all the buttons are functional but the ignition fob isn't working, im getting the car and lock indicater along with [engine](/topics-engine-chevy/...
Hi, I dropped my keys and the car key fell apart so I put the pieces back together, all the buttons are functional but the ignition fob isn't working, im getting the car and lock indicater along with [engine](/topics-engine-chevy/) light Mechanic's Assistant: Have you checked the fob's battery? How could there be a problem with the battery when im able to unlock the car and use the trunk function Mechanic's Assistant: What is the make/model/year of your car? 2017 Chevrolet impala Mechanic's Assistant: Are you fixing your Impala yourself? What have you tried so far? I'm not fixing anything only trying to resolve the ignition issue, it was starting before the key fell apart Mechanic's Assistant: Anything else you want the Mechanic to know before I connect you? No that sums it up, dropped key, it fell apart, I reassembled the parts to it, all the buttons are functional it just won't start