Hello, my 2016 Chevy 3500 was dead so we went to jump sta...
Customer
Hello, my 2016 Chevy 3500 was dead so we went to jump start it. My colleague put the net. On the positive park which I believe is the mega fuse. So in which both parts were on the positive.
Mechanic's Assistant: Will the h...
Hello, my 2016 Chevy 3500 was dead so we went to jump start it. My colleague put the net. On the positive park which I believe is the mega fuse. So in which both parts were on the positive.
Mechanic's Assistant: Will the headlights turn on? Is the battery fully charged?
One head light turns on now nothing works on the dash
Mechanic's Assistant: What is the model of your '16 Chevy?
3500 hd dually
Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?
Just checking fuses so far.
Mechanic's Assistant: Anything else you want the Mechanic to know before I connect you?
That's it.
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Responses
GM Tech (Cam)
346 days ago
Automotive Expert
Hello there, I am Cam.
I am licensed automotive technician with more than 18 years experience.
As an expert on the site, I only have access to your question. Any billing questions or concerns would require a customer service specialist.
A couple things before we get going;
- I am around most days but not every minute of every day. If you reply while I am offline, I will respond when I am next online.
-I am a Firefighter/Paramedic which might require me to drop and run at any time without warning. If this happens, I will reply as soon as I am able to.
-The website will automatically offer a phone call. Some times they are beneficial, sometimes not.
I am sorry to hear you are having troubles with your vehicle. While I am looking at your question, can you tell me who I have the pleasure of assisting today?
Customer
346 days ago
Thank you sir. It was my mega fuse. Already fixed
GM Tech (Cam)
346 days ago
Automotive Expert
Ok, perfect. Is there more we can get for you?
Customer
346 days ago
No sir.
GM Tech (Cam)
346 days ago
Automotive Expert
Have a wonderful day!!
Customer
346 days ago
Thanks you too!
GM Tech (Cam)
346 days ago
Automotive Expert
.
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Hello, my 2016 Chevy 3500 was dead so we went to jump start it. My colleague put the net. On the positive park which I believe is the mega fuse. So in which both parts were on the positive. Mechanic's Assistant: Will the h...
Hello, my 2016 Chevy 3500 was dead so we went to jump start it. My colleague put the net. On the positive park which I believe is the mega fuse. So in which both parts were on the positive. Mechanic's Assistant: Will the headlights turn on? Is the battery fully charged? One head light turns on now nothing works on the dash Mechanic's Assistant: What is the model of your '16 Chevy? 3500 hd dually Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far? Just checking fuses so far. Mechanic's Assistant: Anything else you want the Mechanic to know before I connect you? That's it.