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Recently I was moving my car up while at work. At first w...


Recently I was moving my car up while at work. At first when I backed out of my original parking spot everything was fine, however I made a sharp left into the next spot at the front and out of nowhere my charger started flashing ...

Recently I was moving my car up while at work. At first when I backed out of my original parking spot everything was fine, however I made a sharp left into the next spot at the front and out of nowhere my charger started flashing “service power steering system”. From where I can hear there are no grinding, squealing, or screeching noises, it just really hard to turn the wheel. Mechanic's Assistant: When was the fluid last checked? Have you heard any whining noises while turning the wheel? No ma’am and I believe about two months ago when I last had an oil change. Mechanic's Assistant: What year is your Charger? 2013 Mechanic's Assistant: Are you fixing your Charger yourself? What have you tried so far? No ma’am I haven’t tried anything besides driving it about 13 minutes from work to home but just to get it to my apartment Mechanic's Assistant: Anything else you want the Mechanic to know before I connect you? No ma’am

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Responses

Automotive Expert
Howdy from Tennessee, I'm Chris aka Moose. Who am I helping today? I'm glad you've come here to get help. I will do my best to get the answer you are looking for. I help many customers, so sometimes my replies are delayed, I will respond once available. I try to be online at 1-5 pm and 10 pm-5 am every day. - On the drive home was the steering assist none, or low, or fine? - Do you have a scan tool to see what codes are stored?

Hello my name is \*\*\*\*\* \*\*\*\*\* steering assist did pretty good as far as straight roads were turns were a bit rough and I'm not sure
Automotive Expert
Hello, Tee Thanks, \*\*\*\*\* \*\*\*\*\* for this can be a wiring issue like a break in the power or ground wire for the electric steering motor on the rack and pinion or the electronic steering module on the steering column. It can also be one of those 2 components mentioned prior that has failed. The motor is the more common failure. A scan tool to get the codes is the must-do next step. Thank you for seeking us for help, I hope I provided what was needed. Press reply if you need to follow up. If you liked my answer please let me know so I can mark your question complete. Moose

Thank you you can go ahead and refund that $5 now please
Automotive Expert
Glad to help

No thanks my money please thank youThe girl said it was refundable so you can refund it now
Automotive Expert
I just use the website like you. I am not an employee. You will need to contact the website from the homepage to cancel your account.

I already did that
Automotive Expert
Then you are all set, the refund should occur in 3-5 business days.

Ok
Automotive Expert
Thanks

Mmhmm
Automotive Expert
Thanks

Ok you can stop responding at this point.
Automotive Expert
Okay

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