2002 hyndaui accent GL

Hello, my name is \*\*\*\*\* \*\*\*\*\* to just answer! I will be assisting you with all of your vehicle questions today. I’m really sorry that you’re having this issue and I’m going to help you through it, but please understand that I (respectfully) don't know your skill level or tools you have to assist us to diagnose/repair your vehicle. Also, understand that I can't see, smell, hear or touch the vehicle either, so your patience/understanding is appreciated. Please allow me up to 10 minutes to gather schematics and other pertinent information for this issue. I do not know anything about the fees or charge so please if you have any concerns, direct them to customer service. My aim is to give you the best service possible and to help you. If you have any questions or concerns, please don’t hesitate to let me know. I appreciate your patience and will provide responses as soon as possible. Thank you. **The first thing that you need to do is to have the computer scanned for fault codes. that will lead us to the possible culprit. also when was the last time the spark plugs and coils were replaced? have you had a back pressure test done to see if the catalytic converter is clogged? have you had the fuel pressure tested?**

I just changed the spark plugs

ignore the popups please **have the computer scanned for fault codes. that will lead us to the possible culprit. you need a back pressure test done to see if the catalytic converter is clogged? have you had the fuel pressure tested?**

Just checking to see how it's going. I want to make sure you are taken care of. But with no response, I can only give you what I already have. Have a great day. If you need to continue or if there is anything else I can assist with at all, let me know here and I will be happy to assist further!