2012 Buick Enclave

Hello, my name is \*\*\*\*\* \*\*\*\*\* to just answer! I will be assisting you with all of your vehicle questions today. I’m really sorry that you’re having this issue and I’m going to help you through it, but please understand that I (respectfully) don't know your skill level or tools you have to assist us to diagnose/repair your vehicle. Also, understand that I can't see, smell, hear or touch the vehicle either, so your patience/understanding is appreciated. I do not know anything about the fees or charge so please if you have any concerns, direct them to customer service. The phone call prompts are automatic and are coming from the web site, not from me. **you can ignore them.** I am going to start by asking some basic questions to get caught up to where you are at with this situation so I can assist you in a timely manner. I appreciate your time and patience while we are working together on this issue. with the engine running and warmed up, temp at mid gauge, check to see if the upper and lower radiator hoses are equally hot.

They are the same temperature from what my mechanic said yesterday’s at the shop

when a vehicle is being driven, you have more airflow going through the radiator to keep things cooler since everything is hotter while the engine is working faster. I have found that a partially clogged radiator and/or air bubble in the cooling system is usually the cause of this.

I should tell my mechanic to check down clogged radiator and air bubbles

yes, absolutely

What is usually the process for that? Just curious so I know how to properly understand the issue and process to solve

first with the vehicle running and engine warmed up, you take a digital temp gun and scan the front and back surfaces of the radiator for cool spots.

Thank you for letting me know you no longer need help. I want to make sure you are taken care of. But with no response, I can only give you what I already have. Have a great day. If you need to continue or if there is anything else I can assist with at all, let me know here and I will be happy to assist further!