Mercedes-Benz GLC63 AMG Lubricate Driveshaft at your home or office.

David was selected by Your Mechanic to conduct a re-inspection after the initial inspection failed to disclose obvious cosmetic defects. David was thorough in both his inspection of the areas under concern, as well as re-inspecting the entire vehicle's condition in the event the first inspection failed to reveal less obvious defects. David confirmed the suspect cosmetic defects and I'm now working with Your Mechanic to resolve the disparity from the initial PPI conducted which should have disclosed such defects. As to David, he provided a thorough inspection, commentary via voice memos, and appropriate media for me to fully grasp the nature of the car - what should have occurred the first go around. I appreciate his professionalism and I look forward to resolving the disparity with Your Mechanic's customer response team. Things don't always go to plan, the true measure of a company's worth, credibility, and trust, is how they respond to customer's when things deviate from plan. I'm hopeful that Your Mechanic's leadership team will persevere and remedy this situation in a timely fashion. Thank you.

Very knowledgeable. Very professional.

Friendly and competent

Chris was very professional and courteous. He called to inform me that he would be arriving a little late because he just finished with another customer and he was 49 minutes away which would make him 14 minutes late pass his time window of arrival. I greatly appreciated him calling me. Once here he gave me a time frame for my pre buy inspection and it was accurate.He did a thorough one and a half hour inspection on my Mercedes Benz and showed me features that I was not aware of and explained what he was finding along the way. I found him to be knowledgeable and courteous.