Finding the right mechanic and inviting him or her to your home or workplace can be tough. That's why we work hard to make sure that getting your car repaired on-site is easy, professional, and safe.
If you pay the mechanic directly for any repair services or if the mechanic performs any job that is not authorized by YourMechanic, our warranty does not apply. Only repair services ordered through YourMechanic are covered by our warranty.
If you ordered a repair service where we did not perform the diagnostic, our warranty only covers the defect in the replacement. (e.g. if you ordered a battery replacement because your car was not starting, if the car does not start after replacing the battery, this warranty does not cover the "car not starting event".)
If after a mechanic performs a service, you have reason to believe the services caused other problems, the warranty will be voided if you hire another mechanic (outside of YourMechanic) to inspect or work on your car. If we send a mechanic to inspect the car and the inspection demonstrates that the problem was indeed caused by the previous service, then the mechanic will fix the car at no cost to you. If the problem was caused by other reasons, the mechanic will bill you for the inspection or any further repair services provided by them.
Our service team is available 7 days a week, Monday - Friday from 6 AM to 5 PM PST, Saturday - Sunday 7 AM - 4 PM PST.