2000 Volkswagen Jetta 105,000 mile service at the convenience of your home or office

Derrick was both personable and knowledgeable. I felt very confident in his assessment of the problem I currently have with my car. I would very much like to have him complete the work, but I noticed on the new work form an important part has been left out. As Derrick pointed out, oil is sleeping into a couple of chambers which houses the spark plugs. If the rubber seal that he showed me is not replaced, the same problem will occur. So it would be pointless to change the spark plugs and do an oil change unless that rubber seal is changed as well. He informed me that he was having a problem in requesting an order for that part. I would really like to continue with Your Mechanic, is there any way that part can be ordered?

Within a short time, Duane diagnosed my problem. I had feared it was the water pump and he confirmed that. I mainly feared the cost to be at the very least double what I heard from his quote. He was a pleasure to talk to and no upselling like most mechanics. 100% will use him again if any of my cars have any issues.

James is a brilliant and hard working mechanic. My 200k mile vw had a quite challenging issue but he executed a clear path where every step clearly explained. I learned a lot spending hours with him.