2020 Ram ProMaster City 32,000 mile service at the convenience of your home or office

He was very knowledgeable and quickly identified the problem. He was very patient with answering all of my questions and provided clear explanations. I really appreciated that he put my battery lock clamp back in place (I was the one who took it off to remove and test the battery). I felt bad that it took him awhile because the bars were corroded, but it was so nice of him to do it. I would definitely recommended him and will refer to him for future work.

I was hesitant to book through YourMechanic because I knew nothing about it prior to finding it through an internet search, were the reviews even real? Well this review is real because I took a chance and Booked Brian based on his very good reviews. I have a RAM Promaster 2500 Diesel commercial van that has challenged even the RAM dealerships that I have previously used for service. The strut installation required removing parts of the dash in order to access bolts at the top of the strut assemblies. My initial skepticism of Brian and YourMechanic led my to download detailed instructions about how to remove the dash assemblies. When asked, Brian indicated that he didn't need the instructions. I let him continue, fully expecting him to eventually ask for the directions for this unique installation. Before I knew it, Brian had neatly removed the necessary parts that allowed him to access the required bolts; Brian's method was actually more effective than the method in my downloaded instructions. Brian did such a great job on my suspension that I booked him for the rest of the day to replace my rear brakes. My wife's car was also making noises and Brian diagnosed the issue very quickly. Finding a reliable and knowledgeable mechanic can be difficult. I've now found one in Brian and will continue to use Brian as needed in the future. In fact I plan to book him soon to service our other vehicle. I highly recommend Brian.

Juan was extremely polite, very knowledgeable and was upfront with what work needed to be done immediately and what needs to be completed in the future. Cost was less than what was quoted at the dealership and way more convenient. We will definitely be using this service again, hopefully with Juan as our mechanic.