2011 Mercedes-Benz SL550 50,000 mile service at the convenience of your home or office

Robert arrived on time and spent 2 hours to examine my car thoroughly. He discussed the diagnosis result with me with an open, honest and professional attitude. I am very satisfied with his service and would use his expertise again.

Appt was between 9:45 AM - 10:15 AM. Benji reached out like a true pro and advised. He showed up and listened to what I stated. Looked and within minutes made a recommendation. While there had only been two pairs of hands that had worked on my car in the past 10 years, after understanding more of his qualifications I decided to move forward. Within minutes he had an accurate diagnosis for the repair. He was extremely thorough in that procedure and let me know what this consisted of. I'm not easy to deal with all the time because I require details and some people do not have good communication skills. This is the reason why I service my own vehicles as much as possible - zero patience for anything else. Benji has excellent communication, good interpersonal skills and showed patience. I had a good experience with him and when YourMechanic adjusts my account accordingly I'll be more than happy to reach out and ask him if he wouldn't mind servicing my vehicle. This guy is good. Let's see if his team has those qualities as he stated it would a different tech to conduct the service. Though wished it would be him. He's the man! But have confidence in this man - let him diagnose the problem first ad explain it. Cheers!

Michael deserves a full 5 stars for his honesty and work. I had rated him earlier at 4 stars because he broke the temperature sensor but admitted it right away and said he would return with the part and fix it at no charge, I admired his awesome honesty but was not sure if he would follow through and hence the 4 stars rating earlier. But he followed through and it was all completed and so he deserves the full 5 stars for his knowledge, experience and above all his integrity and honesty which is not common with the mechanics these days, So he needs to be recognized for that. I might give him a 4.95 stars which is not possible because he forgot to put back the tensioner pulley dust cap and could not find it later. Its a minor part and cant be bought at the store either which is annoying but I would still give him 5 stars because of his honesty, efficiency and knowledge. He was quick and efficient. Keep up the good work Michael.