2018 Lexus RX450hL 70,000 mile service at the convenience of your home or office

Alex did a great job following up on his Check Engine inspection, during which he found rubber hoses leading air that required replacement. Lexus parts were ordered, but Lexus provided the wrong parts, and Alex had to go to more than one dealership seeking the correct replacement hoses. When it became clear that additional delay would occur (beyond that which had already delayed the repairs), he creatively purchased newer replacement hose material and cut it to fit the original hose connections. His actions were beyond expectations and resulted in newer parts than the original parts would have been, saving me time, money, and additional repairs had the older Lexus hoses been used. For his extra efforts, creativity, and thoroughness, I am extremely grateful, and I will be asking for Alex to provide service the next time(s) we need it.

Wonderful person and very honest thank you so much Philip .... for fixing someone else’s mistake I really appreciate you taking the time out to come by and fix my vehicle 

Royal - great individual to listen and talk, he and my brother have a good understanding what’s going on with my vehicle.