2015 Lexus RC F 55,000 mile service at the convenience of your home or office

Lucas was fantastic, he answered all my questions and informed me of everything he was doing. He was very professional and I would recommend his services without reservation.

Theodore arrived when the time frame scheduled. He quickly got to work and although the repair took a little longer than expected (removing the alternator on the AWD model is slightly more difficult) he knocked it out. Once he was finished, he had me run it through a few tests and drive it around the block. He verbally reminded me of the 12 month, 12,000 mile warranty and noted potential upcoming service. Overall, very professional and courteous.

Booked him based on the feedback but he was not as prepared for the work. Put the jack stands in the frame where he shouldn't and bent it. Didnt have torque wrench which was required for the job. He seemed to want to rush the work and poking the screwdriver to get things aligned. I would never expect a mechanic to do that and scratch up the components. I provided him step by step guide with pictures and yet the springs are not oriented in the right direction. Now my car sits a little off one side. I need to do the work again. Positive side, he was professional. He was late for the work but at least he texted me and notified about the delay.