2016 Lexus NX300h 95,000 mile service at the convenience of your home or office

Arrived on time. Professional. Completed the oil change and filter, provided me pictures of old filters, then sent me my vehicle report. Jay made this appointment simple, easy, efficient convenient and fast. Thank you.

Another outstanding experience with Peter and YourMechanic. As recommended by Peter from a prior appointment, I needed to have my brakes serviced to include rotor and pad replacement. I was also experiencing a significant shake in the steering wheel under braking, and Peter diagnosed this was the probable solution. Unbeknownst to Peter while I was waiting for parts and an appointment that fit (I will only see Peter now for my Lexus), I had an emergency engine issue that had to be addressed immediately at the dealer so I could continue to drive the car. Point being after they remedied a minor air intake boot issue, they also observed the brakes confirming peters recommendation. I had another issue with my OEM Lexus brake rotors prematurely warping. One of the Lexus owner boards recommended aftermarket EBC brakes and green pads which are supposed to be a direct replacement for OEM. I purchased then and had them here for Peters arrival. He brought all the required Lexus OEM parts in case the aftermarket parts didn't work probably. He was pleased to try the EBC aftermarket brakes first and he stated the install was straightforward. He will return the Lexus brakes for a refund and didn't charge me for them just for the labor, Brake Cleaner, and fluid. A fraction of the price of what the Lexuse dealer would have charged with now upgraded rotors and pats that should perform better and last longer then OEM. Also Peter found some seized parts in the caliper he took apart, cleaned, and lubricated. These are the probable cause of the premature rotor wear. Peter is the epitome of a consummate professional. Always pleasant, friendly, and loves his job. He is a master technician experienced and customer care and service driven. I can't recommend him highly enough. Have already used for the other vehicles in my family and referred to friends and family. Thanks

Atilla was early, friendly, informative and helpful. He identified the issue and fixed it right away. I'm hopeful when I contact My Mechanic again, that they assign Atilla to do the repair.