2012 Lexus GX460 75,000 mile service at the convenience of your home or office

Personable encounter, I will definitely recommend him again, very knowledgeable and straight arrow. I will be recommending him to my friends and family. Grade = A

First time using Your Mechanic and it was a great experience. Carlos communicated with me via text before showing up for our appointment. He was on time and very professional when he introduced himself and took care of everything needed on the car service. Carlos identified a couple of potential problems. Those problems primarily related to the power steering pump which I had replaced about six months ago by another mechanic and are still covered by the warranty.

Ramon is great. He’s experienced, he’s efficient, he’s always on time, and he’s honest. He diagnosed the issue with my car in about 10 minutes. When he came back to do the repairs, he replaced my serpentine belt in about 45 minutes (he had to take the wheel off and everything). I think the best thing I can say about him is that - in the three times he’s made repairs to my car - he has never once tried to oversell me on work that doesn’t actually need to get done. He’s also a really nice guy. I ended up staying outside and chatting with him the entire time he was making the repairs.