1999 Lexus GS300 40,000 mile service at the convenience of your home or office

Jay was great . For the first time I felt like I wasn't getting the run a round. He is polite and very professional. I'd definitely recommend Jay and My Mechanic.

Friendly guy, did the inspection and walked me through what was going on and listened to my issues with the car and gave me some answers. My only discrepancy with him is that the day of the appointment, it was rescheduled without my knowing or notification, it was rescheduled for a day that did not work for me as I would be away from home. I reached out and messaged the number used previously to contact them and no answer. Reached out to customer support and they only gave me an automated email saying that it was being looked into. I look at it now and the whole thing is cancelled and I had to read the description for myself that their recommendation is to take it to an actual shop. I would have been fine if their communication was better, but neither Rodney nor customer service have yet to tell me. I have no issues with his work, only with his and their communication

He was on time and was someone I immediately felt comfortable with. He was very professional and did a great job of diagnosing and explaining the problem, and then checked my car thoroughly for any other issues. I will definitely recommend your company to others and use your services again.