2003 Lexus GS300 126,000 mile service at the convenience of your home or office

On time and knowledgeable mechanic

Friendly guy, did the inspection and walked me through what was going on and listened to my issues with the car and gave me some answers. My only discrepancy with him is that the day of the appointment, it was rescheduled without my knowing or notification, it was rescheduled for a day that did not work for me as I would be away from home. I reached out and messaged the number used previously to contact them and no answer. Reached out to customer support and they only gave me an automated email saying that it was being looked into. I look at it now and the whole thing is cancelled and I had to read the description for myself that their recommendation is to take it to an actual shop. I would have been fine if their communication was better, but neither Rodney nor customer service have yet to tell me. I have no issues with his work, only with his and their communication

Professional, personable and on time! Very pleased that Brad was able to diagnose the problem and set my mind at ease about repairs. Definitely a repeat customer.