2012 Lexus CT200h 110,000 mile service at the convenience of your home or office

Robert was extremely thorough and professional in his work to diagnose and fix the emissions systems of the 1999 Lexus. I was impressed that he methodically debugged the problem to find and replace only the parts that were malfunctioning rather than a more costly approach to change everything they MIGHT be the problem. His communications related to his arrival on site and the arrival of an additional part that had to be ordered overnight was definitely appreciated. 5 Stars.

Booked him based on the feedback but he was not as prepared for the work. Put the jack stands in the frame where he shouldn't and bent it. Didnt have torque wrench which was required for the job. He seemed to want to rush the work and poking the screwdriver to get things aligned. I would never expect a mechanic to do that and scratch up the components. I provided him step by step guide with pictures and yet the springs are not oriented in the right direction. Now my car sits a little off one side. I need to do the work again. Positive side, he was professional. He was late for the work but at least he texted me and notified about the delay.

Johnny is a great mechanic. Very knowledgeable and thorough and willing to walk you through what he finds and recommends. Very happy with the service and value.