2008 Jaguar XJ8 20,000 mile service at the convenience of your home or office

Chet showed up and did exactly the check that I expected to test for fuel pump failure...I didn't know how or where and would have done it had I known. Regardless, we came up with the same result--pump failed. He was ready to do the job, but made clear what the hardest part would be. Being the car is a Jag, it was clear that the design engineers had never had to do maintenance on one...he set aside the time and checked to see of a cheaper pump might be available. Point made. He was working to make his customer happy while still doing the work needed. Told me about a few things besides on work I could do myself vs. have done. My kind of mechanic. Let the pros do what the pros do, let us knuckle busters do what we can to feel proud of ourselves. Great guy.

Pardeep was very friendly and professional. The Parkbrake Fault error displayed on the dashboard car was remedied very quickly by disconnecting the battery for 10 minutes and then resetting the parking brake system.

Raymond was a pleasure to work with. It was not an easy fix, but he worked his sources and got the information necessary for a positive solution. I will turn to him for my other two vehicles.