1997 Infiniti QX4 3,750 mile service at the convenience of your home or office

It was a endure to have Alfred work on my vehicle. After customer service and parts totally screwed up my initial appointment on Friday by not informing either myself or the mechanic that they could not get all of the necessary parts for my repair, it went smoothly. He was extremely pleasant and efficient in replacing my serpentine belt and tensioner pully assembly which I had to scramble to locate at 5pm on a Thursday. He even went the extra mile and rescheduled the appointment and even got my bill lowered as well. Alfred we ds performance was off the chart in all aspects. I just wish customer service & parts were much better at communicating not just with the mechanic but me as a customer. Thank you Alfred on a job well done. Would be glad to have you work on my car in the future.

I found a used car online in another state from me, but I wanted to find out if the vehicle was worth traveling for. I used Your Mechanic for a Pre-purchase Car Inspection. The service comes with a report and photos, but I really appreciated the phone call afterwards. Paul provided information regarding the repairs that he found as well as noticeable work/damage to the car. While most of the mechanical repairs are fixable, it's not something I am interested to fix nor pay for now, nor would I want to deal with possible structural issues in the near or long term future. I also asked the dealer for the Carfax a few days prior. After receiving, I never bothered to double-check the VIN on the report to the car listed online assuming they had sent the right one because I had provided them the stock number of the vehicle. The Carfax they sent me was clean. Turns out, it wasn't the right one and it listed accidents. Your Mechanic's website was easy to use and I liked seeing the status of the appointment and the messaging option. I feel like the money was well spent on this service and Paul for peace of mind.

He was on time, he was efficient, he was knowledgeable, and he answered some questions for me to help me diagnose an issue with another car. Great experience.