2008 Infiniti M45 18,750 mile service at the convenience of your home or office

My engine on a 2003 Infiniti G35 started overheating. Chet came out and diagnosed that the water pump and/or thermostat most likely were the culprits. For the inspection appointment as well as for the repair appointment Chet was on time (even early). He went more than beyond his usual duties to get the car running again. I had a hick-up right after the repair and overheating happened again. Called the warranty team and they first dispatched another mechanic (as Chet was supposed to be off this day) but I already had him texted pictures of the overheating. So he called his office and came in to check on the still overheating engine on his day off. He took care of the final piece. THANK YOU CHET!

Professional, patient with explanation. Thanks again, Chris!

Carlos was ontime, very knowledgeable, and went above and beyond to not only fix my problem but also explain what he was doing and why he was doing it along the way. I would definitely recommend him to anyone looking for a reliable mechanic.