2013 Hyundai Sonata 138,000 mile service at the convenience of your home or office

I just discovered YourMechanic.com. I decided to try its service. Theodore came a few minutes before the appointment. That does not happen with other services often! You get the 2- or 4-hour window, and serviceman shows usually up at the end of the window, or later. Theodore was better than perfect on this item. He started work immediately, and was done quickly. He explained to me the work done and his recommendations for the future. He showed me worn out parts, which was very appreciated. He asked me to test-drive the car. He noticed the worn wipers and he replaced them (I had a spare pair) for me and refused to charge me for that. He was very polite and patient. That was a great experience, and extremely convenient for me. And pricing was considerably lower than the dealer quote. The invoice came to a little less than original quote. So it is obvious that I will use this service, and Theodore's in particular, again, and encourage my family and friends to use it Thank you Theodore! The system behind the whole operation of YourMechanic.com is also impressive, from the first moment of investigating the site, to the invoice generation. It is very smooth, very modern, efficient, and thorough, with no confusion whatsoever. Quite unusual. It even notified me this morning when Theodore left for the appointment and allowed me to monitor his progress, so I was ready for him when he arrived.

My first experience with Your Mechanic and it was great. David did a great job replacing my alternator. He was very professional and knowledgeable, answered all questions I had, and provided a quote for some more work that I requested without being pushy. I will definitely use him again. I love the convenience of being able to have work done at my home, especially with someone like David.

I cannot say enough great things about John and our experience with him. Our appointment was set for 5:00, but John contacted me just before 3:00 and asked if I was available, as he was done with her prior appointments. So, that is the first "plus" for him. He got to our house before I did, and started doing what he could until I arrived. When I got there, he greeted me by name and with a great big smile. Super nice, friendly, outgoing and awesome sense of humor. But mostly, knew what he was doing and didn't mind answering questions I had, even if unrelated to the problem he was currently working on. I felt so bad because it was so exremely hot outside, but he didn't complain not one bit. Just did what he was there to do. And he didn't seem to mind my husband and I out there talking to/with him while he worked. As he was finishing up with the replacing the alternator, I asked him a question about the A/C not blowing cold air. He said that we probably had a small leak, but that he could fix that problem, too, at least temporarily. He didn't have the hose he needed with him, but ran down to the auto parts store to get it. Before he left, we asked him if he could just add the Freon and hose to our bill, and he said he could and he would just charge us an extra $20. We were definitely okay with that. He returned and recharged the system. When he got ready to leave, he said everything was taken care of and the receipt was in my email. We asked him if he added the Freon and hose, and he smiled and said "no, don't worry about it". We asked him if he was sure because that was extra stuff he had to do for us, and parts he had to buy. He said he was sure and that all he asked is when/if we needed any more work done, to please ask for him. We will be having some more work done to this vehicle and we will DEFINITELY be getting John for the job. And you best believe we will be recommending him to all of our friends and family. Just a super, super awesome guy. As I stated above, just can't say enough great things about him... He definitely went above and beyond and was happy to do it. Thank you so much, John!! You've made a customer and friend(s) for life.....