1996 Ford Explorer 15,000 mile service at the convenience of your home or office

Robert was dot-on-Time, really something for a Friday PM. He had the Switches replaced, the Inspection complete and Recommendations made, all in about 20 minutes: AND maintained a pleasant conversation.

He put the grummit back in the fire Wall and took lots of pictures of my car and seems to be a very competent person, your other guy that Ronald Little did a very unprofessional job and lied to your company about why my transmission wouldn't shift into heard saying that I have a defective slave cylinder after I told him several times since he didn't install a bled master cylinder that he was letting air in the whole system and he needed to bleed the whole system both master cylinder and slave cylinder, he refused to do so left and lied saying he'd be back later that day, I waited until the next day and called your office, your customer service person tells me he had completed the job and that I need Ed a slave cylinder job done when nothing could be further from the truth, so to make a long story short I bled the whole system myself it took all of about 15 minutes. So so much for his 40+ years of supposedly experience. Common sense beats bogus Experience every time. The car was in worse condition when he was done than it was before he touched it. I do hope your company didn't pay that Clown. I think I should be getting some kind of compensation since I had to do the work myself to get my car fixed properly . Have a good day. Regards. Robert Taylor. I will rate the mechanic who came by today at about a 9 and that Ronald Little below 0

Showed up in time, and even though he had a problem he overcame quickly and willingly and he fixed my vehicle. In my driveway, for a reasonable rate. I will absolutely use him again, and am in process of booking him to look at my other car, too.