2003 Chevrolet Suburban 2500 27,000 mile service at the convenience of your home or office

Mr. Sanchez showed up at the expected time, worked for about a half hour, and discovered he needed another part. He offered two solutions. He would go get the part and finish today or he will get the part and do the job Friday. I opted for today. The vehicle was left clean with all promised work done. I cannot comment on the actual repair because nothing has had time to break, but everything is very much as I expect it. Mr. Sanchez took the extra time to talk with me about future needs for the vehicle, and was forthcoming with answers and suggestions. This was my first experience with an "at home" mechanic, and based on this experience it will not be the last.

Matthew shook my hand right away upon meeting me. I told him a little about what happened to the car based on my knowledge and just what I heard when driving it. He understood completely. He didn't chastise me about not taking care of the car (I've had a mechanic do this). He was very courteous and once he said he used to work for GM I knew he was the guy to work on my vehicle. He was done within an hour and 15 minutes. It would've taken me all day to do this. I didn't mind the price. I thought it was reasonable. Great job Matthew! My car sounds great!

I'm happy that he still welling to worked on my car. Even though he had to wait a little while I was on a work call.