2011 BMW 535i 150,000 mile service at the convenience of your home or office

David was professional and thorough. Very pleased with the results. The dealer is fixing the issues David round and I’m now much more confident in the purchase.

Arrived on time and performed the install perfectly. I'll use Brian or Joel again !

Raymond was a decent man, that seemed to be a well rounded/knowledgeable mechanic! He had a good personality and was easy to talk to regarding my BMW as well as the world's current events & even politics! Over all he worked diligently while running a diagnostic check on my vehicle; did it in a timely manner, and even showed up an hour early to begin the work request. That was a plus; because the day before was my initial appointment that did NOT happen! I did receive a text however, letting me know that the scheduled mechanic could NOT make it; although only 40 minutes before the original scheduled appointment! I would be an idiot NOT to point out that when the situation is reversed; the consequences for a client to cancel or reschedule are much more strict & even costly! As I rearranged my routine schedule that day & waited for the mechanic to arrive! The fact that Raymond showed up an hour early the following day; tells me that "he gets it!" The gentlemen that I talked to on the phone the day before that rescheduled the new appointment with Raymond, should be credited as well! He could tell that I was stressed from the original appointment failing to happen! He was very patient with me on the phone and professional in making a follow up appointment quickly! Thanks people for making that happen!