2019 Audi A7 Sportback 50,000 mile service at the convenience of your home or office

Chris is fantastic, what more is there to say. We've used him on all of our various vehicle issues and he has always been able to fix what needed to be fixed and then some.

When he arrived I asked him if he had the scan tool to register/code the battery. He told me no scan tool was necessary I immediately called customer service they advised me I would need to make another appointment with a mechanic that had the proper scan tool. I gave the phone to the mechanic he and customer service agreed he would complete the install and try to code with a scan tool he had not Audi specific. When completed the alarm would not shut off eventually he fixed that and said he manually coded 1 key and said he couldn't encode the other, now the convertible top dose not work, traction control light on as well the top these were not an issue before the new battery was installed. When I got the estimate the details explained that some batteries of German auto makers need them to be coded, I have installed dozens of batteries in my life time, I chose to have Your Mechanic do the battery installation because I dint have the proper scan tool and.

Luis was so great, very knowledgeable and quick. Excellent customer service and I recommend him to anyone. He did great work on my Audi and even pointed out other things that may require future maintenance. Thanks Luis : )