Nissan 200SX Engine is shaking, pulsating or vibrating Inspection at your home or office.

Great and Straightforward

Jose arrived as scheduled to install a new distributor. I really like the way notifications are sent: mechanic is on the way, has arrived, etc. He is very cordial, friendly, easy going, and knowledgeable. After providing some more detailed info before starting the repair, Jose thought it might not be the distributor as previously diagnosed online. He didn't feel it would be proper to go through the needless replacement of a part if that wasn't the source of the problem. He determined and rightly concluded that the starter was the issue. A quick bang on it with some tools and the car started fine. Also took a picture to show me that even though the starter had been replaced once by Nissan, it was a remanufactured part instead of new. Jose turned the repair into an inspection thereby saving me money as well as an unnecessary repair. I have since placed an order for a starter, and one it arrives will be scheduling for Jose to come out again for installation.

Tom was very professional and courteous. Very satisfied with the service he provided. He has a very good understanding of all the parts in the vehicle. It's a 5/5 for me but with the caveat that goes to a lot of mechanics (including Whitney): They generally assume that the customer doesn't know anything about the working parts in the car, and answer the queries with a defensive, passive-aggressive tone which can be annoying. Perhaps that is result of the customers they meet. I felt that way, and had to stop him by saying that I am a physicist (and have experience working with thermocouples, pumps and other mechanical parts)- which obviously, I don't like to do.

Whitney is a great mechanic! He genuinely wants to help people out as opposed to scare them with the kind of problems they might encounter. He was very understanding about my financial situation (I'm a grad student who owns a beat up Nissan 98), and explained the costs clearly. I had initially called in to replace my alternator, but it turned out it was my battery that was at fault. He charged me for an inspection and gave me suggestions on how to pick out a used battery- and actually drove me to an auto-parts store a block away! (But ended up buying a new battery). Would highly recommend both the mechanic as well as this service. It's nice to see a business model where the mechanic earns a good fraction of the consumer cost.