Mercedes-Benz Sprinter 2500 Engine is backfiring Inspection at your home or office.

Andrew was awesome. Talked through what he was going to do and figured out a couple of issues to complete the job. Nice guy

John arrived on time. We had to drive to the location of the vehicle since it was in storage and he followed. John is knowledgeable. He was able to evaluate the suspension, chassis, alignment, and general condition. He even was able to tell if the vehicle had been used for heavy loads. Overall a great experience.

Tinashe is an okay guy and mistakes happen. The alternator supplied by yourmechanic on the first day was under powered compared to the unit that was pulled out and faulty. I caught this before Tinashe installed the part. The proper alternator usually costs double than the one provided but their part supplier charged them three times, again compared to local suppliers, who may have sourced the part but was part of the yourmechanic eco-chain. As part of practice in the parts industry, Tinashe wanted to take the damaged part back, which I declined because I paid a third more than I should have and returning the part would be the icing on their cake. Again Tinashe is an okay guy. We both called customer service who did not pick up. It did that three days to get this done. Day 1 was canceled by another mechanic, due to a family emergency, Tinashe was provided with the wrong part for day 2 and the install was complete on day 3. I would not recommend Your Mechanic to others in the future.

Very professional and very knowledgeable! Duane is great to work with!