Chevrolet Silverado 1500 Service Light is on Inspection at your home or office.

Robert is very personable and fun to have around in a difficult time (having your vehicle need work is always difficult...). He was prompt and respected my time. He only did what was needed without trying to sell me more procedures. I have become your best advertiser and told anyone who would listen about the wonderfulness of having a great mechanic do "house calls!"

Scott was on time, called when he arrived. Great attitudes, respectful. Able to quickly identify the problem and additional problem I hadn't noticed. Quickly found additional parts needed. Performed work in a timely manner. Explained repairs performed, showed what went wrong with broken parts. Saw small unrelated issue he was able to quickly fix. Ran codes when he saw check engine light on. Double checked repairs. Very courteous and professional throughout. Exceptional customer service

The mechanic diagnosed the problem as being a burnt out A/C blower control switch, so I went ahead and scheduled an appointment for a week later (they needed time to get the part) to have it replaced as I received an email from someone named Chris in customer service the same day the mechanic showed up to do the diagnosis. However, the very next day I received a call from yourmechanic.com informing me that they are unable to get the part needed as GM no longer offers it. So I reached out to them via email and by phone on two occasions each to see if they had any suggestions and no one ever called me back or responded to my emails sent to customer service. I found a used part on Amazon through an auto parts place on the east coast for $200. Had it shipped and found another ASE Master Mechanic through angie's list who is experienced with Chevy's to install it for me. I was there today to have it installed and found out the mechanic at yourmechanic.com completely misdiagnosed the problem. The problem??? Happens to have been a couple of fuses burnt out. So yourmechanic.com cost me $200 more than what I needed to spend... I'll be sending them a bill.

Augie was great! Was able to explain everything in "normal" terms and has such a great attitude!