2001 Toyota Solara 37,500 mile service at the convenience of your home or office

For those who subscribe to the TL;DR mentality- hire Ben- you won't regret it. For those who want the details, read on. My car wouldn't start at the country club, and after thinking through my options, I decided to give Ben my business for the first time. Let's start by saying that the club was NOWHERE near where he drives out from. Nonetheless, he showed up early, and with a happy, steady demeanor. He is an ASE Master mechanic, and he clearly has years of experience to back up the certification. Ben takes a pragmatic approach to diagnosing the issues with the vehicle. He doesn't believe in fixing it if it's not broken. That said, he will check every last link in the chain related to the problem to make sure nothing else presents an issue in addition to the original problem you were facing. In my case, he checked every last component from the fuel system and the feeding components, checked the relevant electrical components, made sure about the small things like terminal connections being solid and uncorroded, fuel was being atomized and cleanly delivered to the proper places, voltage drops were what they should be, and then...the car started. Seeing no further reason to perform more diagnostic, preventative, or actual work on the starting system components, I thanked Ben after he additionally generously rendered his opinion on some oil leaks I had suspected separate from what I called him for, and we went our separate ways. A few hours pass by at the club, and I am finally ready to leave. My car decided not to start again! Ben came right back within an hour! The inescapable conclusion was that the starter had tricked us both earlier, and so he went on an immediate diagnostic dive on that part. He skillfully and carefully removed the necessary parts to access the starter behind the intake in a matter of 10 minutes. He fed a direct current into the starter, and when the engine didn't turn over, it was confirmation of a need for a replacement. He drove me to the parts store nearby on my request, I bought a starter, and he installed it- everything from diagnosis to finish in under an hour. Let's just say I am beyond satisfied. From a price perspective it was cheaper by a country mile than any independent or dealership shop. From a professional perspective his line of logic and the work that he did during both sessions was spot-on and sensical. Personally, he's just a great guy. I certainly tipped him, and I will utilize his expertise again in the future.

Knew what he was doing. Helpful. Kind. On time. Gave fast response to my needs at a late time (8pm on a Saturday), and gave great advice to avoid a similar problem in the future. Made my problem become simple with a fast diagnosis and gave additional repairs. Making that additional repair to my battery cable saved me a lot of time and expense. The added advice was invaluable.

Dellano is FANTASTIC!! He saw the problem immediately, solved it, and was on his way in less time than it would have taken to drive to my former mechanic.