1999 Toyota Camry 75,000 mile service at the convenience of your home or office

Very positive attitude! One that is not easy to find. We had a real man to man talk to address the whole situation before during and after. Told me the next thing to do in regards to Possible results.

Nathan arrived to the appointment on time and was very courteous in his approach and communication. While he was able to complete the requested job (which was to replace/install a new alternator), there would be a related follow-up issue regarding my car's battery that would find its way onto my To-Do List. I believe a proper assessment of my vehicle health would've pointed this out much sooner than when it did. Aside from that one little tidbit, I give my stamp of approval to Nathan overall.

Desmond communicated efficiently with me as he approached for the appointment. He arrived promptly. He confirmed the specific service I requested: replacement of sway bar link (bushings). I verbally confirmed that the right rear side under my car had a knocking noise whenever I drove on the road. He asked me to authorize the payment for the service. After payment authorization, he began the complete process of working on the problem area. Within minutes of arrival, he thoroughly recognized the right rear bushing that needed replacement by feeling for it's noise underneath the car. He used a jack to lift the car, removed the damaged bushing and replaced it with a brand new Duralast bushing. He took necessary pictures of the vehicle and recorded voice notes of what he did. Desmond had all the necessary tools to effectively complete the replacement within a short time. After he completed the right rear bushing replacement, I watched as he test-drove my car. The replacement was successful. He updated his voice notes, took final pictures, recommended himself for future work, and we parted ways. I appreciate your help and great service Desmond. Thank you.